Customer contact software
Never lose track of the storyline again.
Customer contact no longer runs through one channel for a long time. Customers switch from social media to email and if it takes too long they pick up the phone. How do you prevent them from having to tell the same story over and over? With our customer contact software!
Home - Customer contact software
Customer contact software
Never lose track of the storyline again.
Customer contact no longer runs through one channel for a long time. Customers switch from social media to email and if it takes too long they pick up the phone. How do you prevent them from having to tell the same story over and over? With our customer contact software!
Home - Customer contact software
Customer contact software
Never lose track of the storyline again.
Customer contact no longer runs through one channel for a long time. Customers switch from social media to email and if it takes too long they pick up the phone. How do you prevent them from having to tell the same story over and over? With our customer contact software!
The components of customer contact software.
Customer contact software is not just a telephone exchange. It’s much more! Because we’ve listened to our customers for years, we know what you need to manage your call center.
Customer contact software
What are the advantages of customer contact software?
With customer contact software such as Steam-connect you give your customers the flexibility to always hook up, wherever the conversation is. In addition, the volume of your outgoing calls goes up and you can use automatic callbacks when someone doesn’t answer. And Interactive Voice Response (IVR) makes it easier than ever to communicate with your customers.
All in one tool. What else do you want?
Steam-connect has only one pricing model: pay as you go. You have all the features and get the future features for free. Compare Steam-connect with other providers? Request a quote and we will be happy to calculate the benefit for you.
What our customers say
We can claim that we develop great software, but do our customers think so too? Thank goodness yes! Read their testimonials.
"Steam-connect makes our agents' lives much easier because they don't have to constantly switch between different platforms. Everything is available from one screen."
“We go for quality in our conversations and so you have to work with the best software. The great thing about Steam-connect is that it is very scalable: we grew in terms of customer base and number of employees, and you can always add new employees and customers effortlessly."
“Steam-connect is head and shoulders above the rest on several fronts. First of all, the flexibility, the cost price and also the possibilities for training. But especially their motivation and commitment to help set up the system and adapt it to our way of working.”