Steam-connect functionalities
Steam-connect has it all.
Never lose the storyline again, make the life of your agents easier and ensure good contact with your customers. With Steam-connect, every conversation stays on steam. Discover which functionalities Steam-connect has in store for your organization.
Steam-connect functionalities
Steam-connect has it all.
Never lose the storyline again, make the life of your agents easier and ensure good contact with your customers. With Steam-connect, every conversation stays on steam. Discover which functionalities Steam-connect has in store for your organization.
Steam-connect functionalities
Steam-connect has it all.
Never lose the storyline again, make the life of your agents easier and ensure good contact with your customers. With Steam-connect, every conversation stays on steam. Discover which functionalities Steam-connect has in store for your organization.
What does Steam-connect offer?
Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company. Curious about the costs? With us you only pay for what you use .
Callcenter reports
Always clear insight into your performance.
How busy is your contact center? How effective are your agents? Which campaign is the most successful? With the extensive reporting module in Steam-connect you have direct insight into your complete contact center. Create your own reports and make sure you’re always running at maximum power.
What our customers say
We can claim that we develop great software, but do our customers think so too? Thank goodness yes! Read their testimonials.
"Steam-connect makes our agents' lives much easier because they don't have to constantly switch between different platforms. Everything is available from one screen."
“We go for quality in our conversations and so you have to work with the best software. The great thing about Steam-connect is that it is very scalable: we grew in terms of customer base and number of employees, and you can always add new employees and customers effortlessly."
“Steam-connect is head and shoulders above the rest on several fronts. First of all, the flexibility, the cost price and also the possibilities for training. But especially their motivation and commitment to help set up the system and adapt it to our way of working.”