Steam-connect functionalities

In Steam-connect, the user is central. As soon as you miss functionalities, we are happy to develop them for you. Every good idea is valuable and determines the development of our product.

If your numbers are contract-free, you can port them to your virtual telephone exchange without any problems. You can also control fixed telephones from your exchange. This way you get all your telephony costs neatly on one invoice, both in and outside Steam connect.

You can. Thanks to this integration, your agents gain insight into the availability of the rest of your company and you only have one point of contact for all your telephony services.

You can. Steam-connect ensures that the right command is presented to the right user at the right time. The action that is expected from the user does not necessarily have to be a call action. Steam-connect is ideal for distributing all your work assignments within your organization

In Steam-connect you can deduplicate phone numbers against each other. This prevents you from approaching the same customers multiple times.

The answer to this question is simple: all. Whether your agents are preparing, calling, finishing or scheduling, all time spent in Steam-connect will be logged and saved for you. You can also track all times in real time. With Steam-connect, all your employees can be logged in from the beginning to the end of the working day and you can see afterwards, but also in real time, how productively they have used time.