Social Media Customer Service Software
Bundle all your social media channels in one interface.
Facebook, Twitter, Instagram, WhatsApp, LinkedIn… We have no shortage of social media channels these days. With Steam-connect’s customer service software, you can collect all your contact channels, no matter how many there are. That way you will never lose the storyline again.
Social Media Customer Service Software
Bundle all your social media channels in one interface.
Facebook, Twitter, Instagram, WhatsApp, LinkedIn… We have no shortage of social media channels these days. With Steam-connect’s customer service software, you can collect all your contact channels, no matter how many there are. That way you will never lose the storyline again.
Give your customers that little bit extra.
Do you find it difficult to keep an overview between all contact channels? With Steam-connect social media customer service software you can easily manage all your online customer conversations in one solution. Integrate your socials, WhatsApp for Business and live chat on your website. And be there where your customer is.
The best customer experience is a breeze with the right software
How busy is your contact center? How effective are your agents? And which campaign is the most successful? You want to know. With the extensive reporting module in Steam-connect you get your answers. You have insight into your complete contact center, you can create your own reports and thus ensure that you are always running at maximum power.
But Steam-connect can do much more.
Good customer contact is omnichannel , optimized & fun for agents. Find out what Steam-connect has in store for you.
