Virtual Agents
Meet our virtual agents.
Did you know that engaged customers make 90% more purchases and spend 60% more per purchase? These days, 75% of customers expect you to respond within five minutes. With Steam-connect Virtual Agents, you are now even closer to your customers than ever before.
Virtual Agents
Meet our Virtual Agents.
Did you know that engaged customers make 90% more purchases and spend 60% more per purchase? Today, 75% of customers expect you to respond within five minutes. With Steam-connect Virtual Agents, you are now even closer to your customers than ever before.
Always accessible.
You can’t avoid Virtual Agents anymore.
Gartner predicts that by 2025, half of all customer interactions will be managed by chatbots, virtual agents or other forms of AI. Companies making the switch to virtual agents can thereby save significantly on customer service costs. IBM reported potential savings of 30%. Moreover, this investment can grow sales by 5% to 10%, according to research by Forrester. Virtual Agents are thus a necessary step for companies that want to stay ahead of their competition and provide customers with the best service.
But Steam-connect can do much more.
Good customer contact is omnichannel , optimized & fun for agents. Find out what Steam-connect has in store for you.