Integrations

The capabilities of Steam-connect integrations.

Steam-connect wouldn’t be a software solution if it didn’t integrate with other systems. Our API is one to be proud of. And we are! Thanks to the Steam-connect integrations, your processes will run even smoother.

Or download the brochure

Integrations

The capabilities of Steam-connect integrations.

Steam-connect wouldn’t be a software solution if it didn’t integrate with other systems. Our API is one to be proud of. And we are! Thanks to the Steam-connect integrations, your processes will run even smoother.

Or download the brochure

Steam-connect

Standard Steam-connect integrations.

The integrations below can be ordered by default for every Steam-connect user.

obi4wan

Thanks to our integration with OBI4wan you can handle customer contact via all channels in Steam-connect. OBI4wan is the tool for media monitoring, webcare, chatbots and media insights.

The integration between Steam-connect and OBI4wan goes so far that the agent or employee does not even notice that he is also working with OBI4wan. The contact requests just come in on the contact screen, blended with all the phone calls, emails and chat messages. In addition, you can also easily find the contact history in Steam-connect.

Salesdock

Are you involved in telemarketing or sales? Then this integration is perfect for you. With Salesdock you can offer and sell your portfolio easily, reliably and digitally to end customers.

Is a customer on the phone interested in a quote? Then the data from Steam-connect will be offered to Salesdock. This means that a pre-completed quotation request is ready. This saves time, reduces the chance of typos and ensures that you can spend more time on other things.

Integrate with the API

Do you work with other systems and would you like Steam-connect to exchange information with those systems? No problem. You can do that via the API. You can use this API to export information from Steam-connect to another system, or vice versa. We have already made these integrations:

TIBCO
Oxxio
LeadQ
ITCall
Energiedirect
EANcodelboek
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briggs Walker
EANcodelboek
Energiedirect
ITCall
LeadQ
TIBCO
SteamConnect tekstballon 04
Steam-connect

But Steam-connect can do much more.

Good customer contact is omnichannel , optimized & fun for agents. Find out what Steam-connect has in store for you.

Social Media

Steam-connect goes beyond just calling, so we integrate with social media channels such as Facebook, Twitter, Instagram and WhatsApp for Business.

Read more

Chat

Live chat is one of the fastest emerging customer contact channels. With Steam-connect you can easily add a chat widget to your website, so that customers get immediate answers to their questions.

Read more

WhatsApp

WhatsApp has two billion users and is on the rise in customer contact. A platform that you should not miss. Blend it with all your other channels with our WhatsApp for Business integration.

Read more