Inbound email software
Inbound email in Steam-connect.
With the inbound e-mail module in Steam-connect, agents can quickly view the e-mail history with a customer, completely blended with all other channels. This way you can understand and help your customers better and faster.
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Inbound email software
Inbound email in Steam-connect.
With the inbound e-mail module in Steam-connect, agents can quickly view the e-mail history with a customer, completely blended with all other channels. This way you can understand and help your customers better and faster.
Handling inbound email in Steam-connect.
Do you find it difficult to keep an overview between all contact channels? With Steam-connect inbound email software you can easily manage all your online customer conversations in one solution. Integrate your socials, WhatsApp for Business and live chat on your website. And be there where your customer is.
The best customer experience is a breeze with the right software
How busy is your contact center? How effective are your agents? And which campaign is the most successful? You want to know. With the extensive reporting module in Steam-connect you get your answers. You have insight into your complete contact center, you can create your own reports and thus ensure that you are always running at maximum power.
But Steam-connect can do much more.
Good customer contact is omnichannel , optimized & fun for agents. Find out what Steam-connect has in store for you.